Effortlessly report a claim online through our customer portal, available 24/7.
Andover is ready to assist. Call us at 800-225-0770 to file a claim over the phone.
Visit our online search directory to locate your insurance agent for assistance.
Whether you’re reporting a minor claim or something more significant, we understand the claims process can be daunting. Having an experienced professional helping you navigate the steps can make a big difference. From your first call through the final resolution, each member of The Andover Companies claims team is committed to guiding and supporting you as long as you need us.
The most important step is ensuring the safety of those at the scene of the loss. Depending on the incident, you may need to contact the fire department, police, or other emergency personnel. Your next call should be to your insurance agent to start the claims process. If it is safe to do so, you may want to take steps to protect your property against further damage, but do not undertake any permanent repairs before an Andover Companies representative has had the opportunity to inspect your property.
On our blog, you will find a variety of articles on protecting your property from potentially catastrophic events, such as fire, severe weather, theft, water damage, and more.