Effortlessly report a claim online through our customer portal, available 24/7.
Andover is ready to assist. Call us at 800-225-0770 to file a claim over the phone.
Visit our online search directory to locate your insurance agent for assistance.
Whether you’re reporting a minor claim or something more significant, we understand the claims process can be daunting. Having an experienced professional helping you navigate the steps can make a big difference. From your first call through the final resolution, each member of The Andover Companies claims team is committed to guiding and supporting you as long as you need us.
The most important step is ensuring the safety of those at the scene of the loss. Depending on the incident, you may need to contact emergency personnel. The next step is to report the loss with the option that works best for you. To file a claim, log in to your myAndover account, call us at 800-225-0770, or contact your insurance agent. If it is safe to do so, you may want to take steps to protect your property against further damage, but do not undertake any permanent repairs before an Andover Companies representative has had the opportunity to inspect your property.
On our blog, you will find a variety of articles on protecting your property from potentially catastrophic events, such as fire, severe weather, theft, water damage, and more.
“I feel comfortable having my insurance with The Andover Companies. I know that if something terrible happens, they will be there to support my family and guide us through the process. Insurance can be confusing, especially when you have multiple policies, but they have simplified the details so we can understand everything easily!”
“We love working with The Andover Companies. Their products are continually evolving to meet the ever-changing needs of our clients, and the staff always provides us with responsive customer service. Most importantly to us, they understand the value of building long-lasting relationships.”